If you use a credit card to pay the balance on your account via the online portal and we find that you are due a refund, we will issue a refund to the credit/debit card which was used to make the online payment.
Refunds may result due to:
- Duplicate payments
- Insurance carrier paid the balance on the patient account
- Correction of a charge on patient account
If you believe you have made an overpayment, please contact the Patient Accounts department at (970) 569-7595. Please allow 10-14 business days to process a refund request.